index
📣 Get 10% off by applying your favourite influencer’s code at checkout Shop now
🌍 Nationwide shipping within 4-5 days Shop Now

 

Effective Date: 01-November-2025

1. Introduction

Welcome to Esscentiva (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website esscentiva.com (the “Site”) and purchase our products.

 

2. Information We Collect

a. Personal Information You Provide

  • Name, billing/shipping address, email address, phone number, payment information (via third-party gateway) when you place an order.

  • Account login details (if you create an account).

  • Newsletter subscription (email address).

b. Automatically Collected Information

  • Usage data: IP address, browser type & version, operating system, pages visited, time spent, referral URLs, etc.

  • Cookies and tracking technologies (see section 4).

 

3. How We Use Your Information

We may use your information for:

  • Processing and fulfilling your orders and sending you related information (e.g., order confirmations, shipping notifications).

  • Managing your account, facilitating returns/exchanges, providing customer support.

  • Sending you promotional offers, newsletters, updates, if you opted-in.

  • Improving our website, monitoring and analyzing usage, and preventing fraud.

  • Complying with legal obligations and securing our services.

 

4. Cookies & Tracking Technologies

We, and our service providers, use cookies, web beacons, tracking pixels and similar technologies to collect information and enhance your experience on the Site. You can control cookies at the browser level; however, disabling some cookies may affect website functionality.

 

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers and partners who assist us with order fulfilment, payment processing, shipping, marketing, analytics.

  • Legal and regulatory authorities as required by law or to protect our rights, or in connection with a business transaction (e.g., merger).

  • Third-party advertising and social-media networks if you have opted in to those services.

 

6. Data Retention

We will keep your personal information only for as long as required to fulfil the purposes described in this policy and as permitted by law. Once we no longer need your data, we will delete or anonymize it.

 

7. International Transfers

Your information may be transferred to, and maintained on, servers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ. We’ll ensure appropriate safeguards are in place.

 

8. Security

We use commercially reasonable administrative, technical and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

 

9. Your Rights

Depending on your location, you may have rights such as:

  • Accessing or obtaining a copy of your personal data.

  • Correction of inaccurate or incomplete data.

  • Deletion of your personal data (subject to certain requirements).

  • Restricting or objecting to certain processing activities.
    To exercise your rights, please contact us at [insert contact email].

 

10. Children’s Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect data from children under 16.

 

11. Changes to This Privacy Policy

We may update this policy from time to time. We’ll notify you of any material changes by posting the new policy on this page with a revised "Effective Date".

 

12. Contact Us

If you have questions or concerns about this policy, please contact us at:
Email: [insert email]
Address: [insert company address]